Shipping policy

SHIPPING POLICY

Last Updated: July 2026

Thank you for shopping with SPARC. We’re committed to getting your order to you as quickly as possible. Please review our shipping policy below.


Order Processing

Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order has been processed, you will receive a shipping confirmation email containing your tracking information.

Please note that processing times may be extended during holidays, promotional events, or periods of unusually high order volume.


Order Changes & Cancellations

Our fulfillment team begins processing orders shortly after they are placed.

If you need to modify or cancel your order, please contact us as soon as possible at:

info@sparcshop.com

While we will do our best to accommodate your request, we cannot guarantee order cancellations or changes once an order has entered processing or has shipped.

If your order cannot be canceled, you may still be eligible for a return in accordance with our Refund Policy.


Shipping Times

Estimated delivery times begin after your order has been processed.

Region

Estimated Delivery

United States

5–10 Business Days

Canada

7–15 Business Days

Europe

7–15 Business Days

Australia & New Zealand

7–15 Business Days

Asia

7–15 Business Days

Central & South America

15–25 Business Days

Africa

15–30 Business Days

These delivery estimates do not include our 1–3 business day processing time.

Shipping times are estimates and may vary due to weather, customs inspections, carrier delays, or other circumstances beyond our control.


Tracking Your Order

Once your order ships, you’ll receive a confirmation email containing your tracking number.

Please allow 2–5 business days for tracking information to update after receiving your shipping confirmation.

If your tracking has not updated after 5 business days, please contact us at:

info@sparcshop.com


Lost or Missing Packages

Please ensure your shipping address is entered correctly before completing your purchase.

SPARC is not responsible for orders delivered to an incorrect address provided during checkout.

If an error was made by our team, we will resolve the issue at no additional cost to you.

If your package appears to be lost during transit, please contact us so we can assist you in working with the shipping carrier.


Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country’s customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

SPARC is not responsible for delays caused by customs clearance procedures.


Shipping Delays

While we strive to deliver every order within the estimated timeframe, delivery dates cannot be guaranteed.

SPARC is not responsible for shipping delays caused by:

  • Weather conditions
  • Carrier delays
  • Customs inspections
  • Natural disasters
  • Labor strikes
  • Other events outside of our reasonable control

Need Help?

If you have any questions about your shipment, please contact us.

SPARC

Email: info@sparcshop.com